What types of bikes does Pack & Pedal Porirua service?

We service a wide range of bikes, including 12-24 inch kids' bikes, adult bikes, road bikes, full suspension mountain bikes, single speed bikes like BMXs and beach cruisers, and e-bikes.

How often should I get my bike serviced?

The Silver Service, our most popular option, is recommended every 6 months for bikes that are ridden two or more times a week to keep them in optimal condition.

Are parts included in the service price?

No, the cost of parts is not included in our service prices. We are happy to quote for any extra parts needed and will always call you first for unseen requirements.

Is a full brake bleed included in the service packages?

No, a full brake bleed is not included in our standard service prices.

How do I book a bike service?

You can book your bike in for a service via the form on our website, by giving us a call at 04 238 9860, or by popping into our store in Porirua.

Do you offer suspension-specific services?

The Platinum Service includes a suspension bearing service. Dedicated suspension service prices and packages are coming soon.

Pack & Pedal

bike_shop — Porirua · Wellington

About Pack & Pedal

Welcome to Pack & Pedal Porirua, your local specialists in comprehensive bike servicing. We are proud to be a New Zealand owned and operated business, dedicated to keeping your wheels spinning safely and smoothly. Our friendly team, comprised of avid outdoor enthusiasts with deep product knowledge, offers a wide array of servicing options tailored for every type of rider, from the youngest adventurers to serious road cyclists and full suspension mountain bikers. Whether you need a quick safety check or a full overhaul, our qualified technicians are ready to provide expert care.

Pack & Pedal Porirua: Your Local Hub for Expert Bike Servicing

Pack & Pedal Porirua stands as your premier destination for professional bicycle maintenance and repair. As a proudly New Zealand-owned and operated business, it serves as a trusted service hub for the vibrant cycling community within Porirua and beyond. Whether you're a casual weekend rider, a daily commuter, or a dedicated trail enthusiast, Pack & Pedal is committed to keeping your two-wheeled companion in peak condition.

Passionate Experts at Your Service

The team at Pack & Pedal isn't just skilled in mechanics; they are genuine outdoor enthusiasts who live and breathe cycling, alongside other active pursuits like tramping, camping, and triathlons. This deep personal engagement with an active lifestyle translates into a wide range of knowledge and a genuine care for every bicycle that rolls into their workshop. Their approach is consistently friendly, informative, and singularly focused on ensuring your bike runs safely, smoothly, and optimally for your next adventure. They pride themselves on being able to point you in the right direction, not just for servicing, but also for products, leveraging their expertise from their sister product website, www.packandpedal.co.nz.

Comprehensive Services for Every Type of Rider

Pack & Pedal caters to an extensive spectrum of bicycles, understanding that each one, from the smallest kids' bike to the most advanced full-suspension mountain bike, has unique needs. Their qualified technicians are equipped to handle a diverse range of bike types, including kids' bikes (12-24"), adult bikes, road bikes, and full suspension mountain bikes. They offer a tiered system of service packages designed to match various maintenance requirements and rider intensities.

**Bronze Service:** Specifically tailored for 12-24 inch kids' bikes and single-speed bikes such as BMXs or beach cruisers. This package provides essential checks to ensure the bike is safe and functional for young riders or simple commutes.
**Silver Service:** The most popular choice, highly recommended every six months for bikes ridden two or more times a week. It offers a solid foundation for getting your bike back into prime condition, including gear tuning, brake alignment, a basic wheel true, and a fundamental drivetrain clean.
**Gold Service:** Designed for bikes that demand a little more love and attention. Building upon the Silver Service, this package incorporates comprehensive frame and drivetrain cleaning, alongside crucial services for the headset, bottom bracket (including diagnostics for e-bikes), and hubs.
**Platinum Service:** The pinnacle of their service offerings, this is the most comprehensive package and an excellent option for full suspension bikes. It encompasses all the benefits of the Gold Service while crucially including a dedicated suspension bearing service, vital for the complex dynamics of modern suspension systems.

Every service package, from the Bronze to the Platinum, inherently includes Pack & Pedal's fundamental "10 Point Basic Check." This meticulous inspection covers critical components such as the headset, brakes and pads, derailleurs, chain wear, jockey wheels, chainrings and cassette, tyres, hubs, cables and housing, and spokes. This consistent, thorough assessment ensures a high standard of safety and performance for every bike they touch.

Transparency and Trust in Every Repair

Pack & Pedal operates with a strong commitment to transparency. They clearly communicate that the cost of any necessary parts is separate from the service price. Their technicians are always happy to provide quotes for extra parts and will invariably contact customers before proceeding with any unforeseen repairs. It's also important to note that a full brake bleed is considered an additional service and is not automatically included in the standard package prices. While specific suspension service packages are still "coming soon," the Platinum Service already incorporates a vital suspension bearing service, highlighting their ongoing development in specialized care for intricate suspension systems. You can easily book your bike in for service using their online form, by giving them a call, or by visiting their store in Porirua. They kindly request that bikes be in the shop before 11 am on the booked day and appreciate your understanding during busy periods, as they always strive to service your bike as quickly as possible.

Signature items

Silver Service
Gold Service
Platinum Service
Bronze Service
10 Point Basic Check
E-Bike Diagnostics

Silver Service — Our most popular service, recommended every 6 months for bikes ridden two or more times a week. Includes tyre inflation, gear tune/alignment, chain lubrication, brake alignment, bolt tightening, test ride, basic wheel true, brake pad replacement (pads extra), basic drivetrain clean, and a 10 Point Basic Check.
Gold Service — For bikes needing more attention, this service includes everything in the Silver Service plus frame cleaning, full wheel true, full drivetrain clean, and servicing of headset, bottom bracket (with E-bike diagnostics), and hubs.
Platinum Service — Our most comprehensive service, ideal for full suspension bikes. Includes all the benefits of the Gold Service, plus a crucial suspension bearing service (BB extra if replaced).
Bronze Service — Designed for 12-24 inch kids' bikes and single-speed bikes like BMXs or beach cruisers. A great service to check that your bike is safe to ride, including tyre inflation, chain lubrication, brake alignment (mechanical only), bolt tightening, test ride, and a 10 Point Basic Check.

Frequently asked questions

What types of bikes does Pack & Pedal Porirua service?: We service a wide range of bikes, including 12-24 inch kids' bikes, adult bikes, road bikes, full suspension mountain bikes, single speed bikes like BMXs and beach cruisers, and e-bikes.
How often should I get my bike serviced?: The Silver Service, our most popular option, is recommended every 6 months for bikes that are ridden two or more times a week to keep them in optimal condition.
Are parts included in the service price?: No, the cost of parts is not included in our service prices. We are happy to quote for any extra parts needed and will always call you first for unseen requirements.
Is a full brake bleed included in the service packages?: No, a full brake bleed is not included in our standard service prices.
How do I book a bike service?: You can book your bike in for a service via the form on our website, by giving us a call at 04 238 9860, or by popping into our store in Porirua.
What is the 10 Point Basic Check?: The 10 Point Basic Check is a thorough inspection of your bike's headset, brakes and pads, derailleurs, chain wear, jockey wheels, chainrings and cassette, tyres, hubs, cables and housing, and spokes. It is included in all our service packages.
Do you offer suspension-specific services?: The Platinum Service includes a suspension bearing service. Dedicated suspension service prices and packages are coming soon.

Tips

{"body":"For bikes ridden frequently (two or more times a week), consider booking the Silver Service every six months to ensure consistent, safe, and smooth operation.","title":"Maintain Regularity for Best Performance"}
{"body":"If you own an e-bike, the Gold and Platinum services include diagnostics for your bottom bracket, providing specialized care for your electric assist system.","title":"E-Bike Owners Benefit from Diagnostics"}
{"body":"Remember that service prices do not include parts or specialist services like a full brake bleed. Always discuss potential extra costs with the team beforehand.","title":"Budget for Parts and Specific Services"}
{"body":"Full suspension mountain bike owners should strongly consider the Platinum Service, which includes a critical suspension bearing service for peak trail performance.","title":"Optimal Choice for Full Suspension"}
{"body":"The workshop can get very busy at certain times of the year. To secure your preferred day and ensure a timely service, it's best to book your slot in advance.","title":"Book Ahead During Busy Seasons"}

Good to know

{"family":"Kids bikes (12-24 inch) are catered for with our Bronze Service."}