Newtown Auto Electrical Ltd is an auto electrical and general car repair business based in the Newtown area of Wellington, run by Glen (Glenn) and, in earlier years, Robert (Rob/Bob). On NoCowboys, New Zealand's ratings site for tradies and businesses, the company holds a 72.3% approval rating from 25 authenticated customer ratings.
Customer feedback spans many years, with a number of long-term customers describing over a decade of consistent, honest service across a range of vehicles, including classic cars, vans and daily drivers, and citing fair pricing and friendly, trustworthy dealings with Glenn and the team. Jobs mentioned by customers include auto electrical diagnostics and repairs, starter motor rebuilds, battery replacement, generator repair on a classic car, and work carried out as part of a Warrant of Fitness (WOF).
Alongside these long-standing positive relationships, more recent reviews raise concerns about communication, turnaround time and clarity around cost estimates and scope of work on some jobs. Prospective customers are encouraged to read the full spread of ratings and reviews on NoCowboys and to confirm scope, cost and timeframe upfront before booking a job in.
Newtown Auto Electrical Ltd has been a fixture in Wellington's Newtown area for well over a decade, run by Glen (Glenn) and, in earlier years, Robert. On NoCowboys, the business holds a 72.3% approval rating drawn from 25 authenticated customer ratings, reflecting a genuinely mixed but long track record.
A number of reviews describe long relationships with the business — customers mentioning ten, twelve, even twenty years of bringing their vehicles to Glenn and the team. These reviews consistently point to fair pricing, honest communication, and a willingness to go the extra mile, including one customer describing Glenn diagnosing and replacing a failing battery on the spot on a Saturday morning, disposing of the old one, and not charging for labour. Fleet owners and classic car owners alike have cited the business for reliable, trustworthy work over many years, with one customer noting Glenn's care of a 1964 Valiant for over a decade.
Across the reviews, the jobs customers describe having done include auto electrical diagnostics and repairs, starter motor rebuilds (including solenoid and brush replacement), battery replacement, and repairs carried out to help vehicles pass a Warrant of Fitness (WOF). One customer specifically mentioned Glenn fixing the generator on a classic car, and the business has also serviced vans and small commercial fleets over multiple years.
Alongside the loyal long-term customer base, more recent reviews raise real concerns. Several describe unclear communication around cost estimates and scope of work, jobs taking longer than expected, and, in a small number of cases, disputes over unauthorised repairs or unresolved issues after the vehicle was returned. A recurring theme in the less positive reviews is a lack of proactive updates during a job, leaving customers to chase the business for progress rather than being told upfront what work was needed and what it would cost.
Given the spread of experiences on record, anyone considering Newtown Auto Electrical Ltd for a job would be well served by asking for a clear cost estimate and expected turnaround time before work begins, and by confirming that any additional work found during the job needs sign-off before it proceeds. The business's history shows it is capable of high-quality, well-priced work maintained over many years for regular customers — but the more recent reviews suggest communication and expectation-setting are worth pinning down clearly at the outset.
As an unregistered listing on NoCowboys, Newtown Auto Electrical Ltd's page does not include a claimed profile, opening hours or a confirmed street address — anyone wanting to book a job in is best to phone ahead directly to confirm details and availability.