Creature Comforts is a family-owned pet lodge with boarding kennels, a cattery and doggy daycare, and it also looks after birds, rabbits, guinea pigs and other small pets. Its address is 149 Taylor Road, Waimauku. The website says the lodge is on State Highway 1 between Bulls and Sanson, about 20 minutes from Palmerston North, and that it has been trusted by pet owners since 2003. Dogs have large indoor and outdoor kennels and grassed exercise areas, with two to three hours of outside time in the morning and again in the afternoon. A Toy House with a courtyard and trampoline beds is for the smallest dogs, and there is a new purpose-built cattery for cats. Meals are served morning and evening, and the website sets a quiet time from 11am to 4pm.
Customers say the dogs come back bouncy and clean, and that they are well cared for. One owner with two ex-farm dogs was worried on their first stay, and was reassured by the care. Another had a young, energetic Labrador fitted in at the last minute, and the staff handled him well. Kennels and clean dogs come up most in what people say, and some mention fair pricing. Vaccinations are required before any boarding, and the website names canine cough and five-in-one as compulsory. Daily boarding rates are on the services page.