Heretaunga is a small, boutique care centre at 2 Field Street in Silverstream, Upper Hutt, run by Oceania, which says it has more than 40 locations across New Zealand. It offers standard and premium Care Suites that provide both rest home and hospital level care, so a resident does not have to move rooms if their needs increase. Every Care Suite has a heat pump, an en-suite and a kitchenette with a fridge and kettle, and residents can furnish the room with their own things. The centre runs van trips, a communal barbecue, an on-site salon, podiatry clinics, regular chaplain visits and a day stay programme. The cost of a standard room is included in the Care Services Fee set by Health New Zealand. Premium rooms, which have more space, an ensuite bathroom or outdoor access, carry an extra daily charge.
Families who have used it praise the staff, describing them as caring and kind, and say their relative was happy and safe. One family had a different experience. They say the heater in their relative's room did not work and that they had to ask several times before it was fixed. The centre is close to Silverstream Shopping Centre, Trentham Racecourse, Silverstream Golf Park and Trentham Memorial Park.