An online pet store based at 113b Maleme Street in Greerton, Tauranga, which describes itself as a trusted online pet store in New Zealand. The range covers supplies for dogs, cats, fish, birds, reptiles, horses and farm animals. Customers mention aquariums most often, followed by dog grooming, bird cages and flea treatment.
Customers' views are mixed. One customer who ordered aquarium supplies for an office says the team was responsive, and helped sort out some missed items. Another bought a bird cage with a faulty part, and says KiwiPetz arranged a replacement with the supplier without fuss, and checked they were sending the right part. A third received cat food pouches, one of which was cut and had spilled through the box. They say they were refunded for two of the twelve pouches, but felt their wider complaint was ignored.