Bay Ultra Dry is a flood restoration and cleaning firm at 162 Durham Street in Tauranga Central, with carpet and upholstery cleaning alongside its emergency work. The website says it is on site within the hour, 24/7 including weekends and public holidays, to extract water, dry the affected areas and restore the property. Its IICRC certified team uses truck-mounted carpet cleaning for homes, rental properties and offices. Upholstery cleaning covers lounge suites, office chairs, waiting room sofas and hospitality seating, with most furniture ready to use the same day. End of tenancy cleans, stain and odour removal, and commercial cleaning around opening hours are also offered. The firm has been in Tauranga since 1988 and covers Mount Maunganui, Papamoa, Greerton, Omokoroa and the wider Bay of Plenty.
After a flood or a burst pipe, the drying is most of the job, and reviewers single it out more than anything else. One customer had a tap break upstairs and said the team arrived before lunch on a Sunday, lifted the carpet, set machines running and came back most days to check the drying. Another said the firm was the only one to answer a call during a major flood, gave clear direction and had equipment in place quickly. A third praised the attention to detail after a valve broke, with regular dryness checks and builders and carpet layers brought in to finish the job. Lounge suite cleaning and end of tenancy cleans also come up. Our pick in Tauranga for emergency flood help at home or work.