A kennel and cattery on Hawthornden Drive in Tikitere, Rotorua, which says it has cared for Rotorua pets since 1963. Phil and Carolyn took over in 2012 and renamed it Bimlers Kennel & Cattery. The business also hosts vet nurses who are doing the practical part of their animal management courses. Pets need a flea and worm treatment one week before their stay, and the kennel takes no responsibility for items brought from home. Drop-offs and pick-ups are in set windows, morning from 8am to 10am and afternoon from 4pm to 5.30pm, and the website says these are strictly enforced to meet noise rules set by the Rotorua Lakes Council. Visitors are asked to wait in reception, and staff come out to them. Customers say their dogs come home happy and well looked after, that the owners are accommodating with booking changes, and that the daily rates are good. One owner says staff were patient with a dog that finds socialising hard.