The Rotorua isite Visitor Information Centre is the travel information and booking centre run by RotoruaNZ, at 1167 Fenton Street in Rotorua. RotoruaNZ is the city's regional tourism organisation and economic development agency, and it works with iwi, businesses and local government. The isite team offers free, unbiased advice on attractions, deals, activity combinations and packages, and it can help plan an itinerary.
The centre sells tickets and makes bookings, including visitor accommodation and transport to, from and around Rotorua. The listing also mentions sightseeing bookings, travel brochures, souvenirs and shower facilities. The team's advice is available in person, or by contacting the team in advance or on the road, and the website's form replies during business hours. The site says that pre-buying activities and accommodation through it can lock in discounted rates.