Richmond Auto Services is a mechanical workshop offering WOF inspections, servicing and repairs, air conditioning work, diagnostics, tyres, towbar fitting and more. The team, including Joel and Joe, works on Japanese, European and electric vehicles, covering makes such as Toyota, Honda, Mitsubishi, Nissan, Hyundai, Mazda, Subaru, VW, Audi, Mercedes, BMW and BYD.
The business is an approved WINZ supplier, offers Afterpay, and provides a free courtesy vehicle when a car needs to stay in the workshop for repairs. It is also set up to handle insurance-approved repairs and is an MTA member.
Richmond Auto Services positions itself as a workshop that gets customers "back on the road," covering everything from WOF inspections to full mechanical servicing, diagnostics, air conditioning, tyres and towbar fitting.
For customers needing a Warrant of Fitness, Richmond Auto promises prompt inspections, whether that's a routine WOF while you wait or getting an imported vehicle or one with an expired registration back on the road in New Zealand. When a vehicle fails, the team says they go through the issues with the customer so it's clear what's needed to reach compliance.
The workshop covers all aspects of servicing and mechanical repair, including brakes, suspension, clutch, transmission and tyres, working across Japanese, European and electric vehicles. Their qualified auto mechanics and auto electricians are experienced across a long list of makes, including Toyota, Honda, Mitsubishi, Suzuki, Nissan, Hyundai, Lexus, Mazda, Subaru, Landrover, VW, Audi, Mercedes, BMW and BYD, among others.
As qualified auto electricians, the team also handles diagnostics for airbag (SRS) systems, engine control systems for both diesel and petrol vehicles, anti-lock braking systems, EV and hybrid systems, DPF systems, and transmission systems — backed, they say, by a wider network of experience from around New Zealand.
Air conditioning servicing is treated as a key part of regular vehicle maintenance, including attention to the vent system, which can be a breeding ground for mould. Richmond Auto has invested in equipment able to service fully electric and hybrid vehicle air conditioning systems, which require specific oil types.
The workshop also supplies and fits towbars for a wide range of vehicles, including Japanese, European, electric vehicles and campervans, and stocks a broad range of tyre brands to suit different needs and budgets.
Richmond Auto Services offers a few practical extras aimed at reducing friction for customers. It's an approved supplier for WINZ estimates, helping Work and Income NZ clients get vehicles repaired without financial hurdles. The business also offers Afterpay, and provides a free courtesy vehicle if a customer's car needs to stay in the workshop for repairs. For anyone needing an alcohol interlock fitted, Richmond Auto acts as a local service agent referral point for Smart Start.
Customer reviews on the Richmond Auto site consistently mention staff members Joel and Joe by name, describing honest, experienced service, clear communication throughout repairs, and quick, accurate diagnosis of problems. The business is also an MTA member and handles insurance-approved repairs.
Customers can drop vehicles at the Gladstone Road workshop for a WOF or a repair quote, with the team available Monday to Friday during business hours.