Pizza Hut New Zealand has been serving Kiwis since its first store opened in New Lynn, Auckland, in September 1974. Today the chain has grown to over 100 stores throughout New Zealand, offering delivery, pickup, and online ordering through its website and app.
Pizza Hut's approach centres on freshness: all dough is made fresh from scratch in store daily, ingredients are sourced from suppliers held to strict standards, and pizzas, sides, and desserts are made to order under set guidelines. Customers can choose from a range of pizza bases, including Deep Pan (New Zealand's favourite deep dish crust), a San Francisco Style sourdough base made from scratch and hand-stretched, the classic Thin 'N Crispy, The Original Stuffed Crust with a ring of melted cheese baked into the crust, and a gluten free base made from rice flour and maize starch, available in large size only.
New Zealand's longtime top four favourites are Meat Lovers, Pepperoni, Hawaiian, and Super Supreme, built from toppings like beef, cabanossi, ham, chicken, and pineapple. Customers who join Hut Lovers through the website gain access to exclusive online-only deals, and the chain regularly issues coupons and added-value offers across various formats.
Pizza Hut's story in New Zealand began in September 1974, when the first store opened its doors in New Lynn, Auckland. Half a century on, the chain has grown to more than 100 stores across the country, with a stated aim of making sure nearly everyone, anywhere, can enjoy a Pizza Hut pizza.
Pizza Hut's approach to quality starts with the basics. Every store makes its dough fresh, from scratch, daily — not pre-made or shipped in. Ingredients are sourced from suppliers held to what the company describes as stringent standards of excellence, and pizzas, sides, and desserts are made to order under strict guidelines rather than prepared in advance.
Good pizza, as Pizza Hut tells it, starts with the perfect base — and there are several to choose from. The Deep Pan is described as New Zealand's favourite deep dish crust, baked to golden perfection with a crispy outside and a soft, chewy inside. The San Francisco Style sourdough base is made from scratch and stretched by hand, aiming for a light, crispy, airy result. Thin 'N Crispy offers a thinner crust so toppings come through more, while The Original Stuffed Crust — described as the pizza you eat backwards — bakes a ring of melted cheese right into the crust edge. For gluten free diners, a base made from rice flour and maize starch is available, though only in the large size (customers are pointed to the allergen page for further disclaimers).
Asked what goes on top, Pizza Hut points to four pizzas that have remained Kiwi favourites over time: Meat Lovers, Pepperoni, Hawaiian, and Super Supreme. The wider topping range includes beef, cabanossi, ham, chicken, and pineapple, among others, giving plenty of scope to build a custom pizza.
Pizza Hut can be ordered online through the website on any device, or through the Pizza Hut app for iOS and Android, letting customers order at the touch of a finger. Customers who create an account and join Hut Lovers get access to exclusive online-only deals. From time to time, Pizza Hut also issues coupons or added-value offers in a variety of formats — printed, gift, email, or web — usually for a limited time and sometimes varying by region.
Extra toppings can be added to a pizza for a small additional cost each, though there's a maximum of 7 to 10 toppings depending on the pizza, to keep it cooked properly. Customers can choose their base — Pan, Classic, or Thin 'N Crispy — at no extra charge, though a surcharge applies for Stuffed Crust, Gluten Free, and XL base options unless stated otherwise. Unwanted toppings can also simply be left off.
For delivery, a minimum order value applies, inclusive of the delivery fee, and delivery isn't available in all areas or at all times of day. Delivery drivers don't carry cash. For larger orders of more than 10 pizzas at once, Pizza Hut asks for at least an hour's notice so the order can be prepared properly.
Pizza Hut stores can be contacted individually, or customers can call the general Pizza Hut number on 0800 83 83 83. For enquiries to Restaurant Brands Ltd, the parent company, customers can call 09 525 8700. Mail can be sent to Pizza Hut, P.O. Box 22749, Otahuhu, Auckland 1640. To find a specific store's address and hours, customers are directed to the "Our Stores" page on the Pizza Hut website.