FlowTech

About FlowTech

FlowTech is a mountain bike suspension specialist on Titahi Bay Road in Tītahi Bay, Porirua, offering custom suspension servicing, tuning and a full range of MTB workshop services for riders across Wellington and New Zealand. The workshop was set up by Luke Van Der Veen, a mechanic with shop experience in both the UK and New Zealand who has worked on everything from entry-level bikes helping newcomers into the sport through to the high-end custom performance machines of elite World Cup-level athletes. He moved to New Zealand in 2019 after time riding and racing in Europe.

Suspension is the heart of the business: FlowTech services forks, shocks and dropper posts from Fast, EXT, RockShox, Fox, Cane Creek, Öhlins and DVO, from 50-hour basic services through to 100-hour full rebuilds with seal kits, with custom tuning available as an add-on. Every suspension service is backed by a two-month workmanship warranty. The workshop also takes on the tricky jobs many avoid — de-creaking noisy fork CSUs, replacing lower-leg bushings, resizing bushings and fitting new steerer tubes — all with onsite tooling and parts.

Beyond suspension, FlowTech handbuilds aluminium and carbon wheelsets and offers a full service menu, including Basic, General and Executive bike services with dedicated e-bike tiers, brake work, drivetrain repairs and frame pivot bearing replacement. Riders chasing a data-driven setup can book BYB Telemetry sessions, where sensor data from real trail riding is combined with rider feedback to fine-tune the bike. An online shop stocks suspension parts, brakes and rotors, dropper posts, hubs and rims, performance pads, bike care products and gift cards, alongside Transition, Orbea and Velduro bikes.

FlowTech Tītahi Bay: Mountain Bike Suspension Specialists in Porirua

Perched on Titahi Bay Road in Tītahi Bay, Porirua, FlowTech is a workshop with a clear sense of purpose: keeping mountain bikes — and especially their suspension — working the way they were designed to. The tagline says it plainly: Mountain Bike Suspension Specialists. Behind it sits a full MTB workshop offering custom suspension servicing, tuning and hands-on repairs for riders across Wellington and New Zealand.

The mechanic behind the spanners

FlowTech was set up by Luke Van Der Veen in response to growing demand for a personal service in the Wellington mountain bike community. His background is the kind riders hope for when they hand over their pride and joy: years working as a mechanic in shops in both the UK and New Zealand, time spent riding and racing in Europe, and a move to New Zealand in 2019. Luke has worked on everything from entry-level bikes helping newcomers into the sport through to the high-end custom performance machines of elite World Cup-level athletes.

He is a rider too, and not a casual one — he loves pushing bikes to their limits in some of New Zealand's most dramatic backcountry terrain. That dual perspective shapes the workshop: advice is grounded in how a bike actually behaves on real trails, not just how it looks on the stand.

Suspension, done properly

Suspension is the heart of FlowTech's work. The workshop services forks, shocks and dropper posts from Fast, EXT, RockShox, Fox, Cane Creek, Öhlins and DVO, with a clear service ladder: 50-hour basic services with wiper seal replacement, and 100-hour full services with complete seal kits, including dedicated options for Öhlins forks and individual shock brands. Custom tuning can be added to any fork or shock service for riders chasing a particular feel, and every suspension service is backed by a two-month workmanship warranty.

The workshop also takes on the jobs that frustrate riders elsewhere. A fork that creaks can have its crown-and-steerer assembly stripped onsite and silenced. Worn lower-leg bushings are replaced on all major fork brands, bushings can be resized to the correct dimensions to remove friction, and damaged or too-short steerer tubes can be swapped for new ones — rarely offered work, done in-house.

Data meets dirt

For riders who want evidence rather than guesswork, FlowTech runs suspension setup sessions with BYB Telemetry. Compact sensors are fitted to your fork and shock, recording real trail data as you ride: suspension travel, speed, braking forces, and how quickly the suspension moves through its stroke. That paints a clear picture of how the bike behaves through corners, under braking and on rough sections.

Crucially, the numbers are only half the story. Sessions balance hard data with rider feedback, and every change is explained so you understand what was adjusted and why. Whether you are after more support, more comfort, better grip or extra confidence at speed, the final tune is shaped around your weight, your riding style and your local trails — insight once reserved for the top end of racing, now available to everyday riders. Half-day (three hour) and full-day (six hour) sessions can be booked in advance.

Wheels and the wider workshop

Wheel building is the other specialty: custom handbuilt wheelsets in aluminium and carbon, alongside wheel truing, spoke replacement and hub servicing. Around that sits a full general service menu — Basic, General and Executive bike services with matching e-bike tiers — plus brake bleeds and adjustments, gear tunes, drivetrain and bottom bracket replacement, and complete frame pivot bearing jobs.

Kit, bikes and gifts

FlowTech also deals in Transition, Orbea and Velduro bikes, and the online shop carries suspension parts, performance pads, hubs and rims, dropper posts, brakes and rotors, and bike care products. Standouts include handbuilt DT Swiss 350 enduro wheelsets and Flow Rangers riding glasses designed in New Zealand, with gift cards available for the rider who is impossible to buy for.

Booking your spot

FlowTech takes bookings online, and questions or quotes go to [email protected] or 022 692 4142. Whether it is a fork that has lost its plush, a wheelset built from scratch, or a telemetry-driven setup before the season starts, this Tītahi Bay workshop exists to make your bike feel right — and to explain exactly how it got there.

Signature items

• Custom Suspension Tuning
• BYB Telemetry Setup
• Handbuilt Wheelsets
• Fork De-Creaking
• Major-Brand Suspension Servicing
• Full Bike Servicing

Menu

Brakes

• Brake Bleed — Hydraulic brake bleed for consistent lever feel.
• Brake Adjustment — Adjustment to get your brakes set up properly.

Wheels

• Tube Replacement — Fresh inner tube fitted.
• Wheel True/Spoke Replacement — Truing wheels and replacing damaged spokes.
• Hub Service — Servicing to keep your hubs running smoothly.
• Aluminium Wheel Build — Custom handbuilt wheelset on alloy rims.
• Carbon Wheel Build — Custom handbuilt wheelset on carbon rims.

Drivetrain

• Gear Tune — Tuning for crisp, reliable shifting.
• Drivetrain Replacement — Replacement of worn drivetrain components.
• Bottom Bracket Replacement — Removal and fitting of bottom brackets.
• Frame Pivot Bearings — Full suspension frame pivot bearing replacement.

Fork Services

• 50hr Fork Basic Service — Basic fork service with wiper seal replacement.
• 100hr Fork Full Service — Full fork service with a new seal kit.
• 100hr Öhlins Fork Full Service — Full service and seal kit for Öhlins forks.
• Fork Custom Tuning — Custom tune added on to a fork service.

Bike Servicing

• Basic Service — Entry-level workshop service to keep your bike running well.
• General Service — Mid-level workshop service for a more thorough once-over.
• Executive Service — Top-tier workshop service for a full mechanical refresh.
• E-bike Basic Service — Entry-level service package for e-bikes.
• E-bike General Service — Mid-level service package for e-bikes.
• E-bike Executive Service — Top-tier service package for e-bikes.

Shock Services

• 50hr Shock Aircan Service — Air can service with wiper seal replacement.
• 100hr Shock Full Service — Full service with seal kit for Fox, RockShox, Cane Creek and DVO shocks.
• 100hr Fox Float X2/DHX2 Full Service — Full service and seal kit for 2026+ Fox Float X2 and DHX2 shocks.
• 100hr Fast Shock Full Service — Full service and seal kit for Fast shocks.
• 100hr EXT Shock Full Service — Full service and seal kit for EXT shocks.
• 100hr Öhlins Shock Full Service — Full service and seal kit for Öhlins shocks.
• Shock Custom Tuning — Custom tune added on to a shock service.

Workshop Retail

• Flow Rangers Riding Glasses — MTB riding glasses designed in New Zealand.
• Velduro Rogue X — High-end Velduro mountain bike, available through the workshop.
• DT Swiss 350 Enduro Handbuilt Wheelset — Handbuilt enduro wheelset built around DT Swiss 350 hubs.
• FlowTech Spoke Workshop T-Shirt — Workshop-branded tee from the FlowTech spokes.
• Gift Card — Give the gift of a fresh-running bike with a workshop gift card.

Suspension Setup Sessions

• BYB Telemetry Setup — Half Day — Three-hour session using live trail data and rider feedback to tune your suspension.
• BYB Telemetry Setup — Full Day — Six-hour deep-dive setup recording real trail data and fine-tuning with you.

Dropper & Seatpost Services

• Fox Transfer Full Service — Full service and seal kit for Fox Transfer droppers.
• RockShox Reverb Full Service — Full service and seal kit for RockShox Reverb droppers.
• Bike Yoke Full Service — Full service for Bike Yoke dropper posts.
• General Dropper Service — General service with kits for other dropper posts.

Suspension Repairs & Add-Ons

• Fork De-Creaking — Onsite tooling to strip a creaky CSU and silence it.
• Lower Leg Bushing Replacement — New lower leg bushings fitted to all major fork brands.
• Steerer Tube Replacement — Replacement of damaged or too-short steerer tubes.
• Fork Bushing Resizing — Bushings resized to the correct size to remove friction.
• Suspension Baseline Setup — A proper baseline setting before you fine-tune on the trail.

Frequently asked questions

Who runs FlowTech?

The workshop was set up by Luke Van Der Veen, a mechanic with shop experience in both the UK and New Zealand who has worked on everything from entry-level bikes to World Cup-level athletes' custom performance machines. He moved to New Zealand in 2019.

Which suspension brands do you service?

FlowTech services forks, shocks and droppers from Fast, EXT, RockShox, Fox, Cane Creek, Öhlins and DVO — from 50hr basic services with wiper seals through to 100hr full rebuilds with seal kits.

Do you offer a warranty on suspension work?

Yes — all suspension servicing comes with a two-month workmanship warranty.

What is a BYB Telemetry suspension setup?

Compact sensors are fitted to your fork and shock to record real trail data — travel, speed, braking forces and stroke behaviour. Luke reviews the data with you and fine-tunes the bike around your feedback. Half-day (3 hour) and full-day (6 hour) sessions are available.

Do you work on e-bikes?

Yes — there are dedicated Basic, General and Executive service tiers for e-bikes alongside the standard bike services.

How do I book a service?

Book online through the FlowTech website, or get in touch by email at [email protected] or phone 022 692 4142.

Do you sell bikes and parts?

The workshop deals in Transition, Orbea and Velduro bikes, and the online shop stocks suspension parts, brakes and rotors, dropper posts, hubs and rims, performance pads, bike care products and gift cards.

Tips

• {"body":"FlowTech works by appointment — use the Book Online page or call 022 692 4142 to lock in a workshop slot or a telemetry session.","title":"Book ahead online"}
• {"body":"If your fork or shock is approaching its 50hr or 100hr service interval, mention it when booking — there are dedicated service levels for each.","title":"Check your service hours"}
• {"body":"Before a suspension setup, decide whether you're after more support, comfort, grip or confidence at speed — your feedback shapes the final tune.","title":"Think about how you want it to feel"}
• {"body":"All suspension servicing carries a two-month workmanship warranty, so keep your service details handy.","title":"Warranty peace of mind"}
• {"body":"Gift cards are available in the online shop — an easy win for the rider in your life.","title":"Gift a tune-up"}