ProActive Massage is a massage practice on Saint Andrew's Road in Plimmerton, north of Wellington. Every treatment is priced by session length, not by type, so the same booking length covers chronic pain, medical conditions, sports massage, rehabilitation, maintenance and simply relaxing.
Sessions run from one hour, which is the most common length and the recommended minimum for a first visit, to two hours, which combines treatment with relaxation. A one-hour session covers one or two areas, and a longer one allows two or three focused areas or a full assessment for a new client. Two hours can be too much for someone who has never had a massage before. Sports teams and events are quoted on enquiry, for pre- and post-event massage or for individual treatment across a team's season.
The practice's cancellation policy asks for 24 hours' notice. A change made within 24 to 2 hours of the start time is charged at 50%, and a no-show or a change within 2 hours is charged at the full price. Anyone who is unwell may be refused treatment and charged in full, unless they cancel in time because of illness or an emergency. The business was established in Masterton in 2014.