Face It Skin + Hair is an award-winning skin and hair clinic on Fitzherbert Avenue in Palmerston North's West End, built around a simple promise: no guesswork, just expert knowledge, high-performance treatments and real transformations. Founder and clinical skin therapist Claire started the clinic after her own battles with skin issues, and that experience shapes an inside-out approach that links internal health with how skin looks and functions.
On the skin side, the team works with concerns like acne, pigmentation, rosacea, sensitivity, fine lines and sun damage. Treatments centre on DMK Enzyme Therapy, the DMK 50-Day StemZyme™ age-management program and skin needling, with the newly introduced Cutera Excel V+ laser targeting redness, veins, sun damage, scarring and texture. For clients who want a fully guided journey, Skin Club bundles 13 treatments across 12 months with a personalised plan, home care support, priority booking and VIP perks. The results speak loudly: Clinic of the Year most recently in 2024, 1st place in the Pigmentation category at the ANZ DMK Skin Awards twice, 3rd place for Reactive Skin, and 1st place Transformation of the Year in 2025.
Hair is led by Sarah, the studio's creative director, who's known for perfecting blonde and creating custom cuts, lived-in colour, balayage and Genius Weft hair extensions applied with a gentle sew-in method. A beauty menu rounds things out for those little self-care moments in between.
With 20+ years of experience behind the team, flexible payment options including Afterpay, and reviewers who rave about both the luxurious facials and the hairdressing, it's a clinic where education, support and celebration come standard — because when you feel good in your skin and hair, you shine from the inside out.
On Fitzherbert Avenue in Palmerston North's West End, Face It Skin + Hair runs on a simple idea: no guesswork, just expert knowledge, high-performance treatments and transformations you can actually see. The award-winning clinic pairs advanced corrective skin care with a busy hair studio under one roof, so clients can sort their glow and their gloss in the same visit.
Claire's path into skin therapy started with her own skin struggles. Battling breakouts and internal imbalances that wreaked havoc on her complexion led her deep into the link between internal health and how skin functions — and shaped the clinic's inside-out approach. Today she works hands-on with clients while leading a team of skilled skin therapists, helping people ditch breakouts, brighten dull skin, smooth fine lines and finally feel confident in their own skin.
The hair side arrived a few years into the journey, when Sarah joined to set up and lead the studio as Hair Stylist & Creative Director. She's known for perfecting blonde and creating everything from natural refreshes to bold new looks, while Chantelle, the clinic manager and team coordinator, keeps every appointment flowing seamlessly behind the scenes.
The treatment menu is built around DMK Enzyme Therapy, the signature corrective treatment that works to repair, strengthen and restore natural skin function — the foundation behind many of the before-and-afters the team loves to share. For deeper age management, the DMK 50-Day StemZyme™ Program combines five enzyme therapy sessions over 50 days with a customised home care routine, targeting the effects of impaired stem cell function for firmer, visibly refreshed skin.
Skin needling complements enzyme work, particularly for post-acne scarring, and the clinic has introduced Cutera Excel V+, a new laser technology targeting redness, rosacea, facial and leg veins, sun damage, acne scarring, texture and general rejuvenation. Everything starts with a consultation: the team assesses your concerns, goals and lifestyle before building a personalised plan, supported by DMK home care and internal supplements where they'll help.
The awards shelf tells the story. Face It has been named Clinic of the Year for several years, most recently in 2024, has taken 1st place in the Pigmentation category at the ANZ DMK Skin Awards twice, plus 3rd place for Reactive Skin, and earned 1st place for Transformation of the Year 2025 with an aging and sun-damage client result.
For clients who want it all mapped out, Skin Club is the clinic's exclusive 12-month membership: 13 treatments across the year, a personalised skin plan, home care support, priority booking, VIP perks, exclusive product discounts and weekly payment options.
In the salon, cookie-cutter looks are off the table. Sarah and the hair team design cuts and colour around your lifestyle — lived-in colour, precision blonding, soft sun-kissed balayage or more structured highlights. For extra length or volume, the studio offers Genius Weft Hair Extensions applied with a sew-in method for long-lasting, comfortable wear without excessive tension on natural hair. A beauty menu rounds things out for those little self-care moments between bigger transformations.
The clinic is open Monday 9-2, Tuesday and Wednesday 9-8, Thursday and Friday 9-2.30, and Saturday 9-4, with bookings available online. Payment is flexible, with Afterpay on services and weekly payments for Skin Club members. Expect a warm welcome — reviewers regularly mention how relaxing and luxurious the facials feel and how well the hair team listens — plus plenty of education along the way, because at Face It Skin + Hair, great skin isn't just a goal, it's a game-changer.