World Travellers - Napier is a travel agency in the Ahuriri area of Napier, part of World Travellers, a network of locally owned travel agencies around New Zealand.
Good travel agents earn their keep on the trips that are hard to book yourself: multi-stop itineraries, cruises, group travel, or anything involving more than one airline. They are paid mostly by commission from airlines, wholesalers and cruise lines, so a straightforward booking often costs no more than doing it online. The difference shows when plans unravel — a cancelled connection, a cyclone mid-trip — and you have a person to call instead of an overseas queue. Bring rough dates, an honest budget and your dealbreakers, and expect a few questions about insurance before anything is confirmed.
For Napier travellers weighing up a big trip, having that sort of back-up in Ahuriri is a comfortable place to start.