Waterloo Pharmacy is a locally owned community pharmacy at Shop 1, 3/13 Trafalgar Square in Waterloo, Lower Hutt. The website says the owner, Christopher Young, took over in December 2018, and that the pharmacy was run for more than 50 years by the local pharmacist who owned it before him. The shop is open six days a week. Services include prescription dispensing, medicine packs and expert medicine advice, along with support for long-term conditions. Funded services include treatment for urinary tract infections, emergency contraception, scabies, head lice, children's conjunctivitis, children's pain and fever, and oral rehydration. The website also lists health checks, smoking cessation support, blood pressure checks and safe disposal of unwanted medicines. Top-selling products can be ordered online for click and collect. The pharmacy is closed on public statutory holidays.
Customers say the staff are friendly and welcoming, and that they know their stuff. One regular said the pharmacy has been a lifesaver when a GP's prescriptions were delayed, and that the owner goes well beyond what is expected. Another said insulin was ready in under an hour after a call to a doctor in Timaru, on a Friday before a long weekend. Friendly staff comes up most often, along with the pharmacy's place as the local pharmacy and quick prescriptions. Waterloo Pharmacy is a practical stop for families in Waterloo who want advice and prescriptions close to home.