An ACC accredited physiotherapy clinic at 11 Fairway Drive in Kerikeri, Bay Physio is one of four clinics that have served the Bay of Islands since 2004. The clinics are independently audited against ACC's Allied Health Services requirements. The Kerikeri clinic treats ACC claims, insurance claims and private patients, and no doctor's referral is needed. Where an injury happened in an accident, the clinic can register the claim with ACC directly. Its treatments include manual therapy such as joint mobilisation and manipulation, soft tissue and trigger point work, kinesio taping, and sport and work injury screening. It also treats arthritic and joint pain, particularly knees and hips, and runs ACC pain management and return-to-work programmes. The clinic works with Northland Orthopaedic Centre in Whangārei and has supported the Kerikeri and Moerewa premier rugby teams.
Appointments usually last about 30 minutes, and longer for complex cases. Reminder texts are sent the day before, and new patients are asked to arrive 10 minutes early to fill in the registration form. Payment is due on the day by eftpos, cash or cheque. Gowns and shorts are available, though patients can bring their own clothes. Children are welcome, and family members or whānau are encouraged to come to sessions. Home visits are considered, depending on staff availability. The clinic can be reached on 09 402 8070 or booked online.