A panel beating and car painting business at 11 Wedgewood Street in Katikati, in the Western Bay of Plenty. The business has operated in Katikati for more than 25 years. It repairs vehicles after collisions for all insurance companies, and it also gives quotes for repairs. The website reminds drivers that they have the right to choose their repairer.
The paint system is Spies Hecker PERMAHYD HI-TEC 480 waterborne, which the business says allows accurate colour matching. For larger jobs it uses a Spanesi touch measuring system to check repairs against manufacturer specifications. On an insurance claim, the insurer refers the job to the business, which assesses the vehicle and quotes the insurer for approval before work starts. A loan car must be requested at booking and carries a $50 booking charge, and the website says wait times are generally longer when a loan car is needed. Eftpos is available at reception, and internet banking payments must be made at least one day before collection. Customers have praised the friendly service, the workmanship and the communication, and one said the team sorted out a problem with a wrong part.