Lovell's Flowers is a florist on High Street in Hāwera, South Taranaki, with a shop, an online store and phone orders. Its range includes flowers and a selection of soft cuddly toys and gifts. The shop is closed on Saturdays, Sundays and public holidays. Pick-ups are made by adding the time and date in the order notes. Same-day delivery is available to town addresses for orders placed before 11am, with late-afternoon delivery, and the shop asks customers who order after 11am to call on 06 278 6333 to check. Most local deliveries are made by the shop's own team. Overnight delivery covers New Plymouth and surrounding North Taranaki areas, with no Monday delivery, and rural addresses are often sent by courier.
Customers say the staff helped them choose a bouquet to fit a colour and price range, and that the bouquet was beautiful. One customer, whose order was not delivered by another florist for a funeral, says the team at Lovell's helped them straight away. Another praises one florist's attention to detail and passion, both in the shop and for online orders. Flowers are the most mentioned item in the reviews.