MeloYelo eBikes Hamilton is an electric bike agency at 8A Kentwood Place in Flagstaff, Hamilton. It works by appointment only, and the listing describes it as a place to see the range and book a test ride. MeloYelo is a Kiwi-owned company founded in 2016 that sells electric bikes across New Zealand. The business sells e-bike accessories and clothing as well as the bikes.
The company says its agents, most of whom work from home, are trained on e-bikes and will take time to find the right model rather than push one brand. Test rides are taken on long routes away from busy streets, and an agent can ride along. Each bike comes with mudguards, lights, a child-seat-ready carrier and a derailleur protector, and the company offers a free custom-fitting service and a free service check six months after purchase. Its warranty covers mechanical and electrical components for three years, subject to terms and conditions. Service is handled through a nationwide network, with spare parts held in New Zealand and a 24-hour call centre. Customers who have written about the company praise the help they got with gears and setup, and one says the bike is practical and well designed. There is also a private Facebook group for customers.