Inline Plumbing Ltd is a Christchurch-based plumbing, gas fitting, drain laying and electrical company, established in 2008 by Johnny Gardner with the aim of delivering what the business calls a Positive Plumbing Experience and true Canterbury customer service.
The team are Master Plumbers by trade and members of Master Plumbers NZ, and the company is also Site Safe accredited. Most Christchurch clients come by referral, which the company points to as a mark of its workmanship and service. Inline Plumbing is locally owned and operated, and covers everything from complete bathroom renovations and new home plumbing to repairs, maintenance, insurance work, gas fitting, drain laying and roofing repairs.
The company backs its work with a 7-point satisfaction guarantee covering response times, site safety and tidiness, communication, quality materials, administration, workmanship and staff conduct, including a 365-day guarantee on workmanship. It also runs a 24/7 emergency call-out service across Christchurch and the wider Canterbury region.
Inline Plumbing Ltd has been serving Christchurch and the wider Canterbury region since 2008, when Johnny Gardner established the company with a clear goal: to deliver what he calls a Positive Plumbing Experience, backed by genuine Canterbury customer service. Since then, the team has built a reputation on workmanship, with much of its Christchurch client base coming through referrals.
The tradespeople at Inline Plumbing are Master Plumbers by trade and the company is a member of Master Plumbers NZ, bringing an industry-recognised standard of expertise to every job. It is also Site Safe accredited, which the company points to as part of ensuring safe working standards on every job, whether it's a small repair or a full renovation.
Inline Plumbing covers a broad range of work: complete bathroom renovations, toilet installations and ensuites; new home plumbing, heating, gas fitting and electrical work; and repairs and maintenance including hot water cylinder replacement, blocked drains and insurance work. The company describes itself as able to handle everything "from changing that annoying tap washer, to transforming your bathroom" — meaning both small fixes and larger projects sit within its scope.
As a locally owned and operated Christchurch business, Inline Plumbing also takes on drain laying and roofing repairs alongside its core plumbing and gas fitting work, giving clients a single point of contact for related trades on a job.
Inline Plumbing backs its work with a 7-point satisfaction guarantee. This covers a fast, reliable response from its team of tradespeople and vans; leaving each site secure, tidy and safe; clear communication throughout a job; quality materials and branded products with warranty; an online job management system for tracking costs and invoices; and a 365-day guarantee on workmanship, under which the company will fix any problem caused by its own work at no charge. The guarantee also commits to honest, considerate and conscientious staff on every job.
For plumbing emergencies, Inline Plumbing runs a 24/7 call-out service across Christchurch and the wider Canterbury region, covering issues such as burst or frozen pipes, blocked drains, broken toilets and fixtures, and leaks. The emergency service operates from 4:30pm to 7:30am on weekdays, and all day on Saturdays, Sundays and public holidays. A standard call-out fee applies for the first hour, with a lower hourly rate for any time after that, and materials required to complete the job are charged separately from labour. The company notes that staff are compensated for being on call, in recognition of their time away from family and friends.
Inline Plumbing can be reached by phone at its Christchurch office or via its freephone number, or by email for general enquiries or accounts. The company also offers finance options for larger jobs, and reviews of its work can be found on No Cowboys.