TMx Limited

insurance — Addington · Christchurch

About TMx Limited

TMx Limited is a Christchurch insurance advice business based at 100B Moorhouse Avenue in Addington. The 'TM' in the name reflects its origins: the company was created as a tailored division of Tony Mounce Mortgages (TMO), building on the reputation, knowledge and experience of the South Island team founded by Tony Mounce. After years arranging finance and helping people into first homes, dream homes and investment properties, the team created TMx to protect those same goals from life's unforeseen events — with the 'x' standing for expert advice.

The company advises on the full span of personal and business risk cover: life cover, trauma insurance, permanent disability, health and medical cover, income protection, mortgage protection, redundancy insurance, key person cover, and employee benefits and group schemes. Mortgage enquiries are referred to the parent company, Tony Mounce Mortgages. For life insurance TMx works with AIA, Asteron, Chubb, Fidelity Life and Partners Life; for health insurance, with Accuro, AIA, nib and Partners Life.

TMx sets out five promises to clients: give their best advice by assessing and comparing New Zealand's leading insurance options, save clients time by researching the market, keep everything simple and jargon-free, work in the client's best interest rather than the insurers', and check in frequently to keep plans tailored to changing circumstances. Advice is generally free of charge, with the team paid commissions by insurers. Director Travis Hamilton has provided risk and insurance advice since 2011, supported by advisers Ollie Sheremetov and Hamish Findlay, team manager Catherine Lindsay and an insurance support team.

TMx Advice: Expert Insurance Guidance from Moorhouse Avenue, Christchurch

On Moorhouse Avenue in Addington, TMx Limited spends its days on the questions most of us put off: what happens to your family, your home and your income if life takes an unexpected turn. It is an insurance advice business, but the team describes the work more simply — helping clients ensure they have certainty, control and cash, so the right money goes into the right hands, at the right time.

The name is a clue to where the company came from. The TM of TMx stands for its origins as a tailored division of Tony Mounce Mortgages (TMO), a South Island business led by founder Tony Mounce. Through TMO, the team spent many years arranging finance and helping people achieve their goals — first homes, dream homes, investment properties. Along the way they learnt that unforeseen things happen, and that having the right insurance in place is what protects those goals. The x stands for expert advice.

Today TMx advises on life and health insurance across New Zealand, with extensive knowledge of the options available. Mortgage enquiries are referred through to the parent company, so both sides of a client's financial life stay connected.

Cover for the ways life actually happens

TMx arranges a full range of personal and business policies. Life cover provides a lump sum on terminal illness or premature death, helping clear debts and funeral costs. Trauma insurance pays a lump sum on diagnosis of a critical event such as a heart attack, cancer or stroke. Permanent disability cover assists those unlikely to work again — a policy the team notes is often overlooked but arguably carries the greatest financial impact, because people now live through health events they never used to.

Health and medical cover means skipping the queues of the public waiting list for surgery, hospitalisation or specialists. Income protection pays a monthly benefit of up to 75% of income if illness or injury keeps you off work — important, the team points out, because ACC does not cover illness. Mortgage protection pays the mortgage arranged so carefully for you, generally on top of any ACC entitlements. Redundancy insurance protects income in uncertain times, while key person cover helps businesses weather the loss of a vital team member. Employee benefits and group schemes round out the offering, often without medical underwriting.

The people you'll actually deal with

Director and insurance adviser Travis Hamilton has been providing risk and insurance advice since 2011, with experience across advising, senior management and running his own advisory business. He specialises in personal and business insurance, policy ownership and claims. Ollie Sheremetov spent seven years with one of New Zealand's largest banks before becoming a financial adviser in 2019, and specialises in claims processing and policy management. Hamish Findlay entered the industry in 2022 with a finance degree and a focus on long-term affordability strategies and claims management.

Behind them sit insurance team manager Catherine Lindsay and a support team of Brooklyn Aitken-Mann, Katelyn Caldwell and Sarah Vaggs — the people who keep policies in order and claims moving.

Five promises, in writing

TMx sets out five things clients can expect. Best advice, drawn from assessing and comparing New Zealand's leading insurance options. Time saved, because the team does the research for you. Simplicity — no jargon, and no confusion about whose side they're on: they work for you, not the insurers. A partner working in your best interest at every stage. And regular check-ins, because circumstances change and a plan should keep up.

Start the conversation

The office is at 100B Moorhouse Avenue, Christchurch, with a freephone line on 0800 668 623 and a get-started form on the website. TMx Ltd (FSP772317) is an authorised body under Tony Mounce Mortgages Limited's Financial Advice Provider licence, regulated by the Financial Markets Authority. Generally, clients pay no fees for the advice — the company is paid commissions by insurers, a structure set out plainly on its Important Information page. As the team itself puts it: the best time to organise your insurance is now. Let's chat.

Signature items

  • Life Cover
  • Trauma Insurance
  • Income Protection
  • Health & Medical Cover
  • Mortgage Protection
  • Key Person Cover

Menu

Business Insurance

  • Key Person Cover — Pays for the loss of key team members, covering business expenses, loss of profit and locum costs.
  • Employee Benefits — Group insurance schemes for staff, often without medical underwriting; helps attract and retain teams.

Personal Insurance

  • Life Cover — A lump sum if you're diagnosed as terminally ill or die prematurely — helps clear debts and funeral expenses.
  • Trauma Insurance — Pays a lump sum on diagnosis of a critical event such as a heart attack, cancer or stroke.
  • Permanent Disability — Assists if you're unlikely to work again, helping clear debt or providing a lump sum to live off.
  • Health & Medical Cover — Covers surgery, hospitalisation, specialists and consultations — skip the public waiting list.
  • Income Protection — A monthly benefit paying up to 75% of your income if illness or injury leaves you unable to work.
  • Mortgage Protection — A simple monthly benefit to pay your mortgage if you can't work; generally pays on top of ACC.
  • Redundancy Insurance — A monthly benefit if you're made redundant, protecting income in uncertain times.

Frequently asked questions

What does TMx actually do?
TMx provides financial advice on life and health insurance, from life and trauma cover to income protection and health insurance. Mortgage enquiries are referred to its parent company, Tony Mounce Mortgages.
Do I pay for the advice?
Generally TMx does not charge clients fees for its advice services — it receives commissions from insurers. A fee may apply if a policy is cancelled within 24 months of issue or amendment, which your adviser would confirm.
Which insurers does TMx work with?
For life insurance, five companies: AIA, Asteron, Chubb, Fidelity Life and Partners Life. For health insurance, four providers: Accuro, AIA, nib and Partners Life.
Is TMx regulated?
Yes. TMx Ltd (FSP772317) is an authorised body under Tony Mounce Mortgages Limited's Financial Advice Provider licence, regulated by the Financial Markets Authority (FMA).
Who will I be dealing with?
Director Travis Hamilton and advisers Ollie Sheremetov and Hamish Findlay handle advice, supported by team manager Catherine Lindsay and the insurance support team.
Are there products TMx doesn't advise on?
Yes — TMx does not provide advice on whole of life or endowment products, so you'd need a specialist for those.
What happens at claim time?
TMx sees claim time as where the true value of a quality adviser shows, working to ensure the right money goes to the right hands at the right time.

Tips

  • {"body":"General enquiries go to 0800 668 623, or send a message via the contact or get-started form on the website.","title":"Use the freephone"}
  • {"body":"Each adviser has a direct mobile and email listed on the site — handy for specific policy, ownership or claims questions.","title":"Reach an adviser directly"}
  • {"body":"TMx only advises on term life, trauma, income protection, health, redundancy, group, disability and mortgage protection policies — not whole of life or endowment products.","title":"Know the boundaries"}
  • {"body":"The Important Information page explains licensing, commissions and the fee that can apply if a policy is cancelled within 24 months.","title":"Read the disclosures first"}

Good to know

  • {"payments":"Advice generally free of charge; TMx is paid commissions by insurers when you take out a policy."}