Eric James & Associates is a New Zealand insurance brokerage with its head office in Christchurch, listed at Unit 1, 160 Ferry Road in Riccarton. It has insurance advisers in Auckland as well, and it serves clients across New Zealand. The firm describes itself as specialists in personal risk and medical insurance. Its products include medical insurance, life insurance, income protection and mortgage protection, drawn from what it calls the most reputable insurers in New Zealand. Advisers come to the client at a time that suits, so the time to assess needs is not rushed. The firm says all insurance applications its advisers prepare are checked by senior staff.
The firm says it uses clear, simple language and avoids jargon, and it aims for long-term relationships with clients. It also runs a newsletter for people who want updates. One other insurance business is within a kilometre of the office, Risk Worldwide, 0.2 km away. For someone in Christchurch who wants a broker that will compare insurers and explain the cover, the firm's focus is on health, life and income protection in one place.