Do I need to book in advance?

Yes — Loulous always recommends booking in advance to avoid disappointment. Online booking is available through their website.

What is the cancellation policy?

If you can't make your appointment, give at least 24 hours' prior notice to avoid a 50% charge for unused spa time.

Monday 9am–3:30pm, Tuesday to Thursday 9am–7:30pm, Friday 9am–5pm, and every second Saturday 9am–3pm. Closed Sundays and public holidays.

Do I need a patch test before tinting or lamination?

If you've never had tinting or lamination before, book a patch test at least 24 hours before your appointment.

Can I pay off treatments over time?

Yes — interest-free payment plans through Afterpay and Laybuy let you spread payments over instalments instead of paying everything upfront.

Loulous Salon & Day Spa

hair salon — Cambridge · Cambridge

About Loulous Salon & Day Spa

Loulous Salon & Day Spa is a luxury day spa in the heart of Cambridge, New Zealand, where the focus from the moment you walk in is on the little things — a friendly, relaxed atmosphere and highly skilled therapists who tailor every treatment to you. The spa's philosophy is simple: your time at Loulous should be memorable and on-point every visit, whether you're in for a facial, massage, waxing or pedicure.

The treatment menu is extensive. Facials span Waterlily Spa Facials, Juvenate Facials, peels and micro and hydro dermabrasion, alongside advanced skin treatments like micro-needling, Nanofusion facials, LED light therapy and NIR photo rejuvenation. Massage options include relaxation and pregnancy massage as well as myofascial release therapy, while body rituals cover Waterlily body scrubs and wraps and detoxifying back rituals. Spa packages combine treatments into longer escapes, and laser hair removal offers a long-term solution for unwanted body hair.

Beauty services are a real strength here, with a detailed eye treatment menu — brow shaping, tinting, hybrid tint, brow lamination and lash lifts — plus thorough waxing services for women and men and a dedicated pedicure menu from classic to medi and spa pedicures. (Note: manicures have been removed from the service menu for now due to staff shortages.)

There's also a double treatment room, so you can enjoy a luxurious treatment alongside a friend, partner, mother or daughter. And if you're after a hair appointment too, Loulous Hair Salon operates in the same building — pampering from head to toe all in one place.

The retail shelves carry spa and beauty products that harness natural and pure ingredients, and are vegan, ethically sourced, cruelty free and sustainable, so you can take a piece of Loulous home. Gift vouchers — for specific treatments, promotions or an open dollar value — make an easy present for weddings, birthdays and anniversaries, and memberships and special offers reward regular visitors. Interest-free payment plans through Afterpay and Laybuy let you spread the cost of services over time.

Loulous Salon & Day Spa: Luxury Facials, Massage & Beauty Treatments in the Heart of Cambridge

Tucked into Victoria Street in the heart of Cambridge, Loulous Salon & Day Spa has built its reputation on a simple promise: a friendly, relaxed atmosphere and highly skilled professionals who go out of their way to make every visit an exceptional, personalised experience. It's a place where the little things matter — where your therapist works with you to create the outcome you actually want, and where you can genuinely sit back, unwind and be looked after.

The spa sits alongside Loulous Hair Salon in the same building, which means you can be pampered from head to toe without moving your car. It's a thoughtful setup, and one that regulars make full use of.

A Treatment Menu With Real Depth

Loulous is far more than a massage shop. The facial menu spans Waterlily Spa Facials and Juvenate Facials through to peels and micro and hydro dermabrasion, and the advanced skin therapy list is one of the most complete in the region: micro-needling to boost collagen, Nanofusion facials, LED light therapy and NIR photo rejuvenation.

Massage lovers are covered with relaxation and pregnancy massage, plus myofascial release therapy for deeper, more targeted work. If full-body indulgence is the goal, the body rituals — Waterlily body scrubs and wraps and detoxifying back rituals — and the multi-treatment spa packages turn an hour into a proper escape. Laser hair removal rounds things out as a long-term solution for body hair.

Brows, Lashes, Waxing & Pedicures

The beauty side of the menu is genuinely detailed. Eye treatments include brow shaping (with brow mapping as an add-on), brow and lash tinting, hybrid tint that lasts up to seven days on skin and up to seven weeks on hairs, brow lamination and lash lifts — often combined into packages like the Eye Works or a lash lift and brow lamination combo.

Waxing services are extensive for both women and men, from legs, bikinis and underarms through to a full gentleman's range covering back, chest, stomach and tidy-ups. The pedicure menu runs from the Classic Pedicure to the newer Medi Pedi with callus treatment, and the indulgent Spa Pedicure with hydrating mask and a lower leg and foot massage.

One note: due to staff shortages and no longer having experienced nail technicians, manicures have been removed from the service menu for now — the team is happy to discuss alternatives if you get in touch.

The Loulous Experience

Details at Loulous are handled with care. Book a treatment in the double room and you can enjoy it side by side with a friend, partner, mother or daughter — a lovely option for birthdays or a shared treat. During treatments you're carefully and discreetly draped with towels for complete privacy, and anything discussed during your consultation stays confidential.

The team recommends booking in advance and arriving at least ten minutes early, so you get every minute of your appointment. Children under six aren't permitted in treatment rooms — spa time here is framed as proper time out for you. And if you need to change plans, 24 hours' notice keeps you clear of a 50% charge for unused spa time.

Gifting, Memberships & Easy Payment

A Loulous gift voucher is a fixture of Cambridge birthdays and weddings: you can gift a specific treatment, one of the special promotions, or an open value so the recipient can design their own experience. Memberships and regular special offers reward frequent visitors, and the retail shelves stock spa and beauty products that are natural, vegan, ethically sourced, cruelty free and sustainable — so you can take a piece of the spa home.

For bigger treatment plans, interest-free payment plans through providers like Afterpay and Laybuy spread the cost over instalments rather than one upfront hit, and the team is happy to talk through options in person.

Between the breadth of the menu, the double room and the hair salon next door, Loulous has quietly become one of those rare day spas where you could build an entire self-care routine under one roof.

Signature items

Waterlily Spa Facials
Relaxation & Pregnancy Massage
Body Rituals
Spa Packages
Brow Lamination & Lash Lifts
Laser Hair Removal

Half Leg Wax — Waxing from knee to ankle.
Full Leg Wax — Complete leg waxing for smooth skin.
Brazilian Wax (first time) — Full Brazilian waxing for first-time clients.
Brazilian Wax (under 6 weeks) — Maintenance Brazilian for regular clients.
Bikini Wax — Tidy up along the bikini line.
Extended Bikini Wax — A more thorough take on the bikini wax.
Arms Wax — Full arm waxing.
Underarm Wax — Quick, clean underarm waxing.
Lip Wax — Upper lip waxing.
Chin Wax — Chin waxing for smooth skin.
Lip & Chin Wax — Upper lip and chin waxed together.
Sides of Face Wax — Waxing along the sides of the face.
Nose Wax — Quick tidy for the nose.

Facials

Waterlily Spa Facials — Signature spa facials using natural, botanical Waterlily skincare.
Juvenate Facials — Results-focused facials featuring the Juvenate skincare range.
Peels — Professional peels to refresh and renew the skin.
Micro & Hydro Dermabrasion — Exfoliating treatments for smoother, brighter skin.

Massage

Relaxation Massage — A calming, personalised massage to melt stress away.
Pregnancy Massage — Gentle massage tailored for mums-to-be.
Myofascial Release Therapy — Targeted therapy releasing tension in muscle and fascia.

Pedicures

Classic Pedicure — Nail shape, cuticle work and paint, with regular or gel polish.
Medi Pedi — Foot soak and scrub, callus treatment, cuticle work, shape and paint.
Spa Pedicure — Foot soak, hydrating mask, lower leg and foot massage, cuticle work and paint.
Gel Removal — Gel polish removal including nail shaping and treatment.

Body Rituals

Waterlily Body Scrubs & Wraps — Exfoliating scrubs and nourishing full-body wraps.
Detoxifying Back Rituals — Deep-cleansing treatment ritual for the back.

Spa Packages

Spa Packages — Curated combinations of facials, massage and body rituals.

Eye Treatments

Brow Shape — Expert brow shaping, with optional brow mapping add-on.
Brow Tint — Colour to define and deepen the brows.
Brow Shape & Tint — Shaping and tinting combined in one appointment.
Lash Tint — Deep colour for naturally defined lashes.
Eye Works — Lash tint plus brow tint and shape together.
Hybrid Tint — Highly pigmented tint lasting up to 7 days on skin, 7 weeks on hairs.
Brow Lamination with Brow Tint — Fuller-looking laminated brows finished with tint.
Brow Lamination with Brow Tint & Lash Tint — Brow lamination paired with a lash tint.
Brow Lamination with The Works — Brow lamination with the full lash and brow tinting set.
Lash Lift with Tint — Lifted, curled lashes with lasting tint.
Lash Lift with The Works — Lash lift plus lash and brow tinting and shaping.
Lash Lift & Brow Lamination Combo — The complete lash lift and brow lamination pairing.

Pedicure Add-Ons

Callus Remover Treatment — Extra care to smooth rough heels and soles.
Aromatic Foot Soak & Scrub — A relaxing, exfoliating soak for tired feet.
Electric Foot File — Powered smoothing for extra-soft skin.

Gentleman'S Waxing

Full Back Wax — Complete back waxing for men.
Half Back Wax — Upper or lower back waxing.
Chest & Stomach Wax — Chest and stomach waxed in one session.
Stomach Wax — Stomach waxing for a clean finish.
Chest Wax — Chest waxing for men.
Shoulder Wax — Shoulder waxing for smooth skin.
Brow Tidy — A neat tidy-up of the brows.
Ear Tidy — Tidying of stray ear hairs.
Nose Tidy — A quick nose tidy.
Brow, Ear & Nose Tidy — All three tidy-ups in one visit.

Laser Hair Removal

Laser Hair Removal — A long-term solution for removing body hair.

Advanced Skin Treatments

Micro-Needling — Effective non-surgical treatment that boosts collagen.
Nanofusion Facial — Advanced needle-free facial for skin renewal.
LED Light Therapy — Light-based therapy to support healthier skin.
NIR Photo Rejuvenation Facial — Near-infrared light facial for skin rejuvenation.

Frequently asked questions

Do I need to book in advance?: Yes — Loulous always recommends booking in advance to avoid disappointment. Online booking is available through their website.
What is the cancellation policy?: If you can't make your appointment, give at least 24 hours' prior notice to avoid a 50% charge for unused spa time.
Do you still offer manicures?: No — due to staff shortages and no longer having experienced nail technicians, manicures have been removed from the service menu. Contact the spa to discuss options; pedicures are still available.
When are you open?: Monday 9am–3:30pm, Tuesday to Thursday 9am–7:30pm, Friday 9am–5pm, and every second Saturday 9am–3pm. Closed Sundays and public holidays.
Can two people have treatments together?: Yes — there's a double treatment room so you can enjoy a luxurious treatment alongside a friend, partner, mother, daughter or anyone else.
Do I need a patch test before tinting or lamination?: If you've never had tinting or lamination before, book a patch test at least 24 hours before your appointment.
Can I pay off treatments over time?: Yes — interest-free payment plans through Afterpay and Laybuy let you spread payments over instalments instead of paying everything upfront.

Tips

{"body":"Arriving at least ten minutes before your appointment lets you make the most of your treatment time — late arrivals may find their treatment reduced or rescheduled.","title":"Arrive ten minutes early"}
{"body":"The spa opens Saturdays 9am–3pm, but only every second Saturday, and it's closed Sundays and public holidays — confirm when you book.","title":"Check the Saturday schedule"}
{"body":"Never had tinting or lamination? Book a patch test at least 24 hours before your appointment so you're cleared to go ahead.","title":"Book a patch test first"}
{"body":"Manicures have been removed from the service menu due to staff shortages — pedicures, lash and brow services are still on offer.","title":"Manicures are paused"}
{"body":"Ask about the double treatment room so you and a friend, partner or family member can enjoy treatments side by side.","title":"Treat with a friend"}

Good to know

{"family":"Children under 6 are not permitted in treatment rooms","payments":"Interest-free payment plans available via Afterpay and Laybuy; gift vouchers and memberships offered"}