A pet transport company at Brookby, Manukau City, that handles export paperwork, flights and pre-flight boarding for pets leaving New Zealand. Auckland Airport Pet Services, also known as Airport Pets, is at 235 Brookby Road. The website describes international pet courier services and domestic pet transport from Auckland International Airport. Pet transporters are available 24/7 to collect pets from home. Services include export certification, preliminary vet checks, pre-flight boarding and booking with the owner's preferred airline, and the website says the pet can often fly on the same flight as its owner. The business is NZFSA registered and uses IATA-approved crates. Its on-site boarding facility, Brookby Lodge, offers reduced rates for pre-flight stays, and it also offers daycare. Destinations listed include Australia, the USA, the UK, Asia and Europe.
Reviewers describe relocations of dogs and cats to places including Norway, Argentina, New York, Tasmania and Australia. One says the team stayed patient through a six-month delay caused by their own circumstances. Another says the team were supportive, professional and understanding, and a third says questions were answered the same day or the next. Reviewers praise the welcoming staff, careful handling and the safety of their pets.