Worldway Travel is a travel agency at 935 New North Road in Mount Albert, Auckland; its website is wanguo.co.nz. A good travel agent earns their keep in two main ways. When things go wrong — a cancelled flight, a missed connection — an agent can rebook you and argue with the airline while you get on with your trip, something no booking site will do. Agents also often have access to fares and package rates that never surface in an online search, and complex plans such as multi-country routes, visas, insurance and group bookings go more smoothly with someone who handles the paperwork every week. Regulars tend to find an agent who understands their style of travel, then stick with them for years. For Mount Albert locals weighing up a long-haul trip or a quick getaway, Worldway Travel is right on the suburb's main road.