Meadowlands Travel is a family-owned travel agency at 32 Whitford Road in Howick, east of Auckland. It was set up by Jan Martin, and it is IATA accredited, with consultants who hold formal travel and tourism qualifications. The agency builds tailored packages to fit a traveller's plans and budget, and it says it keeps supporting clients after they have booked, if something goes wrong on the trip. Quotes are obligation-free and can be requested by phone or through the enquiry form. The agency also sends a newsletter with current travel deals, and its website carries travel tips and local guides, such as ideas for beach picnic spots in North Auckland. One customer praises the owner's patience and says it is needed. Our pick in Howick for someone who wants a local agent to plan a trip, including trips within New Zealand.