House of Travel St Heliers is a travel agency at 10 Turua Street, in the St Heliers village on Auckland's east side. Its owner has run the store since 2019 and spent eleven years as cabin crew based in New Zealand and Dubai, so the advice comes from people who have flown the routes. The store describes itself as the newest agency in the village, and its team takes time to learn what a traveller wants before suggesting anything.
The store sells flights, holidays and cruises, with tailor-made trips built with a consultant, and tours from operators including Trafalgar, Insight Vacations, Globus, Cosmos and Intrepid. It also lists deals on flights and holidays to Australia, Asia, the United States, the South Pacific and Europe. The parent brand says it was named New Zealand's number one for customer experience in Kantar's Customer Leadership Index.
For a local traveller, a village agency is useful because the staff can compare fares, bundles and tour options in one conversation, and negotiate on the price as well as the trip.