MOTAT's heritage tram service runs along the Western Springs Tramway in Te Wai Ōrea Western Springs Precinct, Auckland. It is part of MOTAT, New Zealand's largest transport and technology museum, founded in 1964. The museum spreads across 40 acres at two sites, at 805 Great North Road and 98 Motions Road, and its collections include more than 300,000 items. Its tram rides are free for everyone. The fleet of heritage trams runs between the Great North Road and Motions Road Aviation Hall stops, and the Western Springs Lakeside entrance is a request stop only.
The museum is open daily from 10am to 4pm, with last entry at 3:30pm. Trams were not running from 12 to 16 October while the tracks and overhead lines were upgraded. On busy days, trams can be full, and only a limited number of buggies and pushchairs can be carried on each ride. A real-time tram tracking map is on the website. The precinct also has the Pumphouse with its Daniel Adamson & Co boiler, a historic village and a café.