Barfoot and Thompson's Royal Heights branch is a real estate office at 128 Royal Road in Massey, Auckland. The website says it is the only real estate agency based in Royal Heights, and it covers Royal Heights, Massey, Westgate and nearby suburbs. The branch offers sales for buyers and sellers, including free appraisals, and it runs a property management service for landlords and tenants, with rental listings for Auckland. The website also offers step-by-step guides for buying, selling and renting, along with advice on rental rules.
Customers' views are mixed. One landlord said the branch's property managers had not followed through on ongoing issues, but that things improved after the management changed to a new property manager. A tenant said the property manager was very helpful during a move, and quick to reply to questions. Another said communication was clear, prompt and professional throughout. Quick responses and helpful staff come up most often. First home buyers are mentioned too. The branch is a practical choice for anyone buying, selling or renting in Massey and Royal Heights.