West End Groom is a dog grooming salon at 19 Glenmall Place in Glen Eden, Auckland. Its stated aim is a safe, comfortable place where dogs can have a quality groom at their own pace. The salon offers full grooms, de-shedding grooms for thick and winter coats, haircuts and style trims, and regular trims on a set schedule. Its work includes senior dogs and nervous dogs. Owners can build a schedule and, according to the website, the team has found appointment times that suit busy households.
Customers say the team is welcoming, communicative and attentive. Owners of older dogs say the groomer kept them calm, and owners of nervous dogs say they came back calm and happy. Several describe a de-shedding groom that left a thick coat looking and smelling fresh. Owners also mention the groomer's patience with energetic dogs and a fair price. Our pick in Glen Eden for a nervous or senior dog that needs a calm, unhurried groom.