Angels Grooming is a dog and cat grooming parlour at 13 Cook Street in Howick, East Auckland. The entrance is behind Coffee and Tea Lovers Cafe, down the driveway. The website says it has three hand-stripping specialists on site, three master groomers, cat grooming specialists and a grooming academy. Dog grooms follow a set process: an assessment for matting and skin problems, a bath, ear checks and nail clipping, a towel dry, a blow dry and brush, combing, and a finished coat, with each groom recorded for the next visit. Cat grooms include nail trims, washes, de-matting, shaves, tummy clips and full trims. The website also says the team takes on difficult dogs and uses gentle techniques to help them back into grooming. Hours are Monday to Friday, 9am to 5pm, with one Saturday a month.
Customers' views are mixed. Several praise the patience and consistency of the groomers, and one said their shy dog was handled kindly and gently and came back with a lovely haircut. One owner was unhappy with a groom: they had asked for a rounded face and mouth, and said the eyes were cut into a hooded square shape, which they did not want. The owner said they would not take their dog there again. Border collie grooms, dog cuts and cocker spaniel grooms come up most in what people say.