The Hospice Shop Massey is a charity op shop at 396 Don Buck Road in Massey, West Auckland, run by Hospice West Auckland. The shop sells donated pre-loved clothing, homewares, books and accessories, and its proceeds fund palliative care for families on the North Shore and in West Auckland. The website says donations of clothing, books, homewares and toys are welcome, but electrical items, large furniture and damaged goods are not. It asks donors to call ahead on +64 9 394 9130 to check.
Customers mention donations and bargains most often, and some call the staff lovely. Others say prices have risen, and one finds some clothes now cost more than before. Another says items have stayed on the shelves for months. One customer arrived after 4pm with donations, and was told the shop stops taking donations at 4pm, even though it was open until 5pm. That customer found the staff member rude. Views are mixed.