A phone repair shop inside the NorthWest Shopping Centre in Massey, part of the Mobile Planet chain, which runs stores across Auckland under the same name.
The shop repairs screens, batteries, charging ports, cameras, back glass and microphones. It also diagnoses and repairs motherboard faults, which covers the cases where a phone has stopped working for no obvious reason. Before any repair, the team offers to back up photos, videos, contacts and other data, so the work does not put a person's memories at risk.
The shop also unlocks phones so they can be used with any compatible network. That suits someone who has changed carriers or is travelling and wants to use a local SIM.
The shop is in shop 42B at the NorthWest Shopping Centre, 1/7 Fred Taylor Drive, Massey, in west Auckland. Our pick in Massey for a cracked screen or a flat battery, with the photos backed up first.