PIC Insurance Brokers is an independent insurance broker with its headquarters at 3/15 Accent Drive in East Tāmaki, Auckland. The profile describes it as the largest 100% New Zealand-owned independent insurance broker in the country. It was founded in Panmure in 1989 and works from offices across Auckland North, East Auckland, Franklin, Waikato, the Bay of Plenty and the South Island. The brokers cover commercial, marine, personal, life and health insurance, and employee benefits, and the company has its own claims specialists to help policyholders through a claim. It also supports local sporting organisations.
Customers say the brokers explain policy inclusions and exclusions clearly, and help choose the right level of cover. One customer chose cover for a gym with help from a broker who gave clear, practical advice. Another arranged insurance for a relative and found the process smooth and stress-free. Claims are the most common topic in what people say, and one customer whose claim was sorted quickly said the company was always a pleasure to deal with. Marine and boat insurance also come up. Customers say the staff are polite and easy to talk to.