NZ Care Kits sells ready to use care packages for people with challenges and for the families and carers who support them. Each kit is a box of simple tools aimed at the everyday tasks that get harder at home, such as moving around, getting ready, eating, dressing, and slipping in the bathroom or kitchen. A standard kit holds seven handpicked items, and mini kits hold a smaller selection. Customers who need help in more than one area can build a personalised pack from the Extra Products section and mix and match items. The business is at 102 Kingdale Road in Henderson, Auckland, and sells through its website, where orders are delivered within fifteen days and tracked with updates. If an item arrives damaged, the business will replace it or arrange a refund.
One customer ordered about nine tools and a car exit kit for shaky hands and difficulty getting dressed or out of a car, and says the staff discussed those problems patiently. Others call the service kind and professional, and one says the staff are very helpful. The founder has a healthcare background and says the kits are tested with families, carers and health professionals before they are included.