A pet cremation service at 6/110 Mays Road in Penrose, Auckland. The business says it is a member of the New Zealand Pet Cremation Association, and was founded in 2000 to ease the distress pet owners feel after a loss. It cremates birds, cats, dogs, rabbits and other pets. A private cremation can be arranged, and by appointment owners can wait in a viewing room and read from a bereavement and grief library while the cremation takes place, which takes two to three hours. Ashes are returned in a pine urn or, on request, a cardboard urn, with a cremation certificate. Ashes can be collected in person for a witnessed cremation, or delivered to the home or vet within 24 hours. Communal cremation is also offered, where ashes are not returned. Home pick up is available for a fee, by arrangement. Memorial rocks and cremation stones can be ordered, and the business says it guarantees that the ashes returned are those of the pet. Phone 09 633 0203 to book or arrange a service.
Reviewers describe the team as caring and kind, and say they went out of their way to help during a difficult time. One family says they chose the service over their vet's cremation provider because they had used it before. Another, who did not attend the cremation, received the ashes, a paw print, a signed card and a small keepsake of fur, and found those touches meant a great deal.