The official New Zealand importer of Carpigiani and ISA frozen-dessert equipment, with its warehouse at Unit 5, 110 Mays Road in Onehunga. The company supplies, installs and services gelato and soft-serve machines and display cabinets from bases in Auckland and Christchurch. The website says it supplies cafés, gelaterias, restaurants and dessert bars, and also offers Gelmatic soft-serve systems and ISA bases. It says finance is available on new equipment.
Reviews are mixed. One long-standing partner describes an outstanding relationship, with helpful and responsive staff who deal promptly with questions and maintenance. Another says the team is professional and reliable. A third customer advises against buying this equipment in New Zealand, saying parts were hard to get and technical support was limited outside Auckland and Wellington, with about eight weeks' wait for one set of parts. The website says the company holds genuine spare parts and has qualified technicians across the country.