Independent Living is a not-for-profit disability aids shop at 14 Erson Avenue in Royal Oak, Auckland. The website says it supports disabled people, people with impairments, and their families and whānau across New Zealand with assistive products, services and support. Its range includes mobility scooters, with free home trials offered before purchase, rollators, shower stools and chairs, reachers, personal hygiene products and incontinence products. The business says it works with each family to understand their situation and focus on what the person can do. Enquiries can be made by phone on 0800 625 100, and a monthly newsletter is available.
Reviewers mention a knee scooter that was rented during a visit to New Zealand, which helped a family member get around comfortably. Another praises the advice and friendly service from a staff member when buying a first walking stick. One reviewer describes a bedside rail that failed during normal use, and says the response to the problem was unacceptable.