Supplying public libraries, schools, and institutions across the country, this New Zealand-owned book distributor specializes in new releases, children’s literature, audiobooks, and dedicated Māori and Pasifika collections. Operations centre on tailored acquisitions for library collections, providing standing order management, selection-to-profile programmes, curated wishlists, and customized cataloguing and processing, complete with plant-based book coverings. They also provide library management system data integrations, handling order, bibliographic, and holding records alongside electronic invoicing.
Feedback from individual retail buyers presents a divided picture. While some note helpful, friendly interactions, others report significant frustration when trying to deal with customer support directly over order queries, missing deliveries, and stock checks by phone. Operating out of Wairau Road in Wairau Valley, North Shore City, their wholesale services are oriented around institutional library supply, school orders, and partnering with local authors and community literacy programmes.