The New Zealand arm of a cycling wholesale distributor, at 15b Maurice Wilson Avenue in Māngere, Auckland, reached down the driveway past Early Settler and Warehouse. The website describes the wider Sheppard Cycles group as supplying bikes and parts to retailers across Australia and New Zealand, including the My Ride chain of independent bike dealers.
Reviewers describe the team as quick to respond, with aftercare that sorted a damaged item after delivery without fuss. One visitor from Canada needed boxes to ship their bikes home and says the team went out of their way to help. Another says the bikes are excellent, and that a Scott mountain bike goes well on the trails.